About Us

Absolutely! We are tirelessly committed to providing a safe and secure online shopping experience so that you can shop with confidence. 

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Shop with Confidence

Privacy Policy

Shipping for UK Customers

Europe & International Customers

Please use our dedicated website for our Europe & International Customers: www.twentysixfashion.eu

Order and Refund

If you do not receive your package within the estimated delivery time, please drop us an email and we will investigate the matter immediately. We guarantee a 100% Full Refund if you do not receive your order. For more information on Refund Policy, click here.

We offer 100% refund back guarantee if you find any defects or any other issues (send us a picture). Your satisfaction is our priority and rest assure we will treat every case personally. For more information, please refer to our refund policy.




PLEASE NOTE: Earrings, Swimwear/Underwear cannot be returned due to hygiene purposes.

1. Using Our Free Returns Service is easy all you need to do is email customerservices@twentysixfashion.com and request a returns label. 

We will then email you your free DHL or UPS returns label and instructions.


 2. If you choose to post your items back to us at your cost, please remember to obtain a proof of postage receipt, we regret that we cannot be held responsible for non-delivery of returned goods.  

All returns should be sent to:

Twenty Six Fashion Limited
217 East India Dock Road
E14 0ED

3. Please ensure you return your unworn goods, as sold, with all the original packaging, tags and labels within 14 days of receipt.  The goods are your responsibility until they reach us, so make sure it’s packed up properly and can’t get damaged on the way!

4. It can usually take up to 5 working days for your refund to be processed from receipt of the returned parcel.   You will receive an e-mail once your refund or exchange has been processed.
5. Any refund will automatically be issued to the card you used to place the original order. This typically takes 5 working days in the UK, dependent on your bank/card issuer.  We try hard to accept all returns. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you. 

Payment Information

Yes! We understand your personal security and safety is of paramount importance. As affiliates of Amazon Pay and Shopify Payments, we adhere to the strict electronic and physical measures to protect your devices and credit/debit card information from unauthorized access.

Currently, we accept Amazon Pay, Paypal, Klarna and Credit/Debit card payment through Shopify Payments for all orders.

Please send us an email and we will respond to you within 24 hours. 

Thank you for shopping with us!

Please click here for more details of delivery time and cost.

Paying by Klarna

Proceed to checkout on your order and fill in all the required details.

Click continue to shipping.

Click continue to payment

Under this section you will see the pay with Klarna option. Once selected you will be directed to Klarna, please follow the instructions.